IT Support
A LEADING IT SUPPORT PROVIDER SINCE 2006
Managed IT Services
MedCo Data’s Proactive Care IT Help Desk is a team of technology support specialists dedicated to maximizing efficiencies across an entire organizations’ Information Technology landscape. The system engineers in the MedCo Data Client Network Operations Center (CNOC) proactively monitor your IT infrastructure, often preventing issues before they impact your business and drastically reducing or eliminating business downtime.
Our team provides clients with the peace of mind that comes with knowing that their technology infrastructure is secure, nimble and well-positioned for change when necessary.
One team, one single point of contact for all your technology needs.
Benefits of Single Point of Contact
- Controlled and Predictable Spending
- Proactive Support vs Reactive
- Single Point of Contact for All IT Related Needs
- Stay Focused on Business
- Team Solution Approach vs One Man Shop
- Metrics-based Performance Analytics
Mobile WorkForce Solutions
There’s a reason cloud computing services adoption has been one of the major shifts in the last few years. Companies have discovered that with its inherent flexibility and scalability, cloud technology makes it possible to power the applications, file-sharing and mobility requirements essential to running a modern workplace. ProCareIT’s cloud services allow organizations to move their workloads to a secure cloud environment where they can easily scale as their business grows, paying only for what they need, when they need it. Companies can setup and deploy applications without having to build or maintain the infrastructure themselves and making them available to customers anywhere at any time.
Disaster Recovery Planning
Businesses of all sizes rely on information technology as a crucial component of their day-to-day operations. Because data availability is a top priority, the need for companies to compile a thorough disaster recovery plan is essential.
According to Info-Tech Research Group, however, almost 60% of North American businesses do not have a disaster recovery plan in place to resume IT services in case of crisis – a recipe for possible business failure. Faulkner Information Services found that 50% of companies that lose their data due to disasters go out of business within 24 months, while the U.S. Bureau of Labor indicates that 93% are out of business within five years.
Cyber Security
A comprehensive IT security strategy is a critical component of the success of any business. Without an extensive security strategy, organizations leave themselves open to countless security risks. Through our portfolio of holistic IT Security Services, ProCareIT employs best-in-class measures to build a comprehensive security strategy encompassing cyber security, mobile protection plan and cloud backup and recovery.
We provide end-to-end Cyber Security Services covering the following areas:
- Advanced Malware Protection.
- Datacenter & Perimeter Security.
- Network Risk Assessment.
- Security-Monitoring-Services (SIEM & SOC)
- Host & End Point Security.
- Cloud & Virtualization Security.
- Security Device Management.
“My experience was excellent because Jonathan took his time to help me, reached out again to see if the problem was resolved and even went as far as to provide additional support when he helped someone who had the same problem I was encountering Follow through was excellent.”
– Scott Renaud, COO, Foundry Commercial Real Estate, Orlando, Florida.
“MedCo Data is an excellent IT solutions provider. They are reliable, easy to work with, and most importantly simple to understand. Technology has been rapidly changing over the years and MedCo Data has done a great job keeping our organization up to date and educated in this ever changing environment.”
– Julian Gines, Business Manager, University Area Community Development Center, Tampa, FL
“MedCo Data has been with me since I opened my practice in 2016. Dan and his team have never let me down. My entire team leans on them on a daily basis. I never hesitate to recommend MedCo Data to anyone looking for solid IT leadership.”
– Dr. Elizabeth Tanzi, Capital Laser & Skin Care, Chevy Chase, MD.